Roots to results Training.
Peer-based programs are finally being recognized as a leading tool in the workplace mental health continuum of care. ICISF is the only peer-based program that has been extensively researched and certified by the University of Baltimore.
This training is the only recognized and researched program offered worldwide. Students receive continuing education credits and, more importantly, skills to help each other during a crisis!

A quick glance on training programs
Critical Incident Stress Management Training
2-3 day courses -offering Continuing Education credits!»
The Individual and Group Crisis Training is a 2-day training program. You may also choose to do both in a combined 3-day course.
Building Resilence
STRESS MANAGMENT TRAINING
Research and surveys show that 90% of people often request tools for stress management.
While doing research, 80% of males agreed that their employer should offer Stress Management workshops in the workplace.
*This needs to be part of the work-life balance!
This is a 3 hour workshop that focusing on
QPR – Question, Persuade & Refer
Suicide Intervention and Prevention
I believe in giving people the tools to help those who may be suicidal. Many programs help identify signs but the training stops there?
With the QPR training, you will learn the signs and signals but most importantly, how to ask the question and how to help.
This training is not just blanket training, it is always tailored to the audience,
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Book your Class – Individual or Group Crisis Training
We offer Individual Crisis Intervention training – 2 days. Group Crisis Intervention: – 2 days or a combination of Individual and Group 3-day. (GRIN)

Customized training
Course Descriptions
Individual Crisis Intervention
Course Description
Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention that requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual crisis intervention. This course is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.
Program Highlights
- Psychological crisis and psychological crisis intervention
- Resistance, resiliency, recovery continuum
- Critical incident stress management
- Evidence-based practice
- Basic crisis communication techniques
- Common psychological and behavioral crisis reactions
- Putative and empirically-derived mechanisms
- SAFER-Revised model
- Suicide intervention
- Risks of iatrogenic “harm
Group Crisis Intervention
Course Description
Designed to present the core elements of a comprehensive, systematic and multi-component crisis
intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a
wide range of crisis intervention services. Fundamentals of Critical Incident Stress Management (CISM)
will be outlined and participants will leave with the knowledge and tools to provide several group crisis
interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD).
The need for appropriate follow-up services and referrals when necessary will also be discussed.
This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster
Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental
Health, Military, Spiritual Care, and Traumatic Stress.
Program Highlights
Incident assessment and Reducing risks
Strategic intervention planning
“Resistance, resilience, recovery” continuum
Large group crisis interventions
Small group crisis interventions
What My Students Say
Valerie’s style of teaching made it easy to learn and understand. Loved the role plays!
H. H. (Counselor)
“Her teaching work is flawless. Valerie answered all the questions with patience and did not leave any students behind in theory or practicum.
C.W. (firefighter)
Valerie’s classes are a breath of fresh air – educational and entertaining. Learning new techniques to difficult conversations has never been more enjoyable!”
R.B. (RCMP)
Frequently Asked Questions
General Questions
How do I schedule training with Valerie?
Scheduling a lesson is easy! Simply email rootstoresultstraining@gmail.com.
Is training available online or in person?
All training is in person and we come to you.
How to create our own peer-based team?
Refreshers
Has it been a while since you had training? I offer one day of training for all participants, which helps keep your skills sharp and builds your confidence in the CISM World.